KINZ RESTAURANT

For group dining, private dining and Mezzanine bookings

We want every group visit to KINZ to feel easy, generous and memorable. These terms help us prepare properly for you and protect both our guests and our team. We will always do our best to accommodate preferences and special requests, although these cannot be guaranteed. A booking is only confirmed once the required deposit has been received and written confirmation has been issued by KINZ Restaurant.

1. Booking Confirmation and Deposit

• A 50% deposit is required to secure group dining, Rumman Room and Mezzanine bookings, unless otherwise agreed in writing.
• Until the deposit has been received, the proposed date, time and area remain subject to availability and may be released without further notice.
• The remaining balance is payable on the day of the booking, unless alternative payment terms have been agreed in advance.
• Quotes are valid for 14 days unless otherwise stated in writing.

2. Group Menus, Final Numbers and Dietary Requirements

• Groups of 8 guests or more are required to select one of our group dining packages in advance, unless otherwise agreed in writing.
• Final guest numbers, menu choices and dietary requirements must be confirmed no later than 72 hours before the booking, unless otherwise stated in the booking confirmation.
• If guest numbers reduce after final confirmation, KINZ may charge based on the final confirmed numbers, particularly where food has already been ordered or prepared.
• Any dietary requirements, allergies or special requests must be provided in writing at least 72 hours before the booking. While every care will be taken, we cannot guarantee the total absence of allergens.

3. Private Dining, Mezzanine Hire Fees and Minimum Spend

• Where the Rumman Room, Wine Vault or a dedicated Mezzanine area is reserved for a group, a hire fee and a minimum spend will apply. These will be quoted separately and depend on the date, time, area and booking requirements.
• Minimum spend is based on food and drink spend, unless otherwise agreed in writing. Service charge, hire fees and additional extras do not count towards the minimum spend.
• If final food and drink spend falls below the agreed minimum spend, the difference will be charged as a minimum-spend top-up fee.

4. Cancellations and Changes

• Cancellations made 14 days or more before the booking: the deposit may be refunded or transferred to a new date, subject to any costs already incurred by KINZ.
• Cancellations made between 7 and 13 days before the booking: the deposit will be retained, but may be transferred once to a new date within 3 months, subject to availability and at the discretion of KINZ.
• Cancellations made less than 7 days before the booking, or no-shows: the deposit is non-refundable.
• Pre-ordered cakes, bespoke menus, hired equipment or other agreed extras may be charged in full if already ordered, prepared or committed to by KINZ.

5. Service Charge and Payments

• A discretionary 15% service charge will be added to group dining bills, unless otherwise confirmed in writing.
• All prices are inclusive of VAT unless otherwise stated.
• For ease of service, we kindly ask for one final bill per group where possible. Please let us know in advance if payments need to be handled in a particular way.
• Corkage is not available unless specifically agreed in writing by KINZ.

6. Celebration Cakes and External Cakes

• KINZ can prepare our gooey chocolate celebration cake from £50 for an 8-inch cake. Larger custom cakes are also available on request, subject to availability.
• All KINZ celebration cakes must be ordered at least 10 days in advance and confirmed in writing. Payment may be requested in advance.
• External cakes are permitted only with prior written approval. A £40 cakeage charge applies to bookings of up to 16 guests. For bookings of more than 16 guests, cakeage will be quoted on a case-by-case basis.
• KINZ cannot guarantee storage, handling or service of external cakes unless agreed in advance.

7. Decorations and Celebration Items

• Helium balloons, confetti, glitter, table scatters, sparklers, open flames and candles are not permitted anywhere in the restaurant.
• LED candles, cake toppers, flowers, printed menus, place cards and simple table styling may be permitted in the Rumman room with prior approval.
• Any other balloons or decorative items must be approved by KINZ in advance. Nothing may be attached to walls, ceilings, furniture, mirrors or fixtures without written permission.
• All decorations must be removed at the end of the booking, unless otherwise agreed.

8. Arrival Times, Seating and Table Duration

• Bookings are made for the agreed arrival time. Please let us know if you are running late, as late arrivals may reduce the time available at the table or in the booked area.
• Table duration and any room access times will be confirmed at the point of booking and may vary depending on the date, time and size of the group.
• For group dining in the main restaurant, your party may be seated across adjacent tables. We will always do our best to keep groups together, but cannot guarantee a specific table location.
• The Private Dining room and Mezzanine is accessed by stairs only. Please let us know in advance if any guest has accessibility requirements so we can recommend the most suitable space.

9. Guest Conduct

• We want everyone who visits KINZ to have a wonderful time. We ask that all guests treat our team, other guests and the restaurant space with respect.
• Unsafe, abusive or disruptive behaviour will be taken seriously. This includes sexism, harassment, racism and discriminatory behaviour of any kind.
• KINZ reserves the right to refuse service or end a booking where behaviour is unsafe, abusive or disruptive.

10. Damage, Cleaning and Liability

• The organiser is responsible for their guests and for any damage caused to the restaurant, furniture, fixtures, equipment or belongings during the booking.
• Additional cleaning, repair or replacement costs may be charged where required.
• KINZ is not responsible for loss of, or damage to, personal belongings brought into the restaurant.

11. Agreement

• By confirming the booking and paying the deposit, the organiser agrees to these Group Dining Booking Terms & Conditions and any additional terms set out in the booking confirmation.
• KINZ reserves the right to update these terms from time to time. The terms provided at the time of booking confirmation will apply to that booking.